Return & Exchange Form

Sorry something went wrong with your order. Requests must be filed within 7 days after you received your order. Fill this in and we'll review it within 3 business days.

Please send photos/videos of the item and packaging so we can review.

Full Name (used on the order)*

Mobile Number (used on the order)*

Format: 09XX XXX XXXX or 639 XX XXX XXXX

Order Number

5–6 digits (if you have it)

Where did you place your order?*

Website Facebook Instagram Other:

Date you received the order*

As per policy, you may only return item/s within 7 days after receiving your order.

Which item(s) have an issue?*

Select all that apply.

Bracelet Necklace Earrings

What's the issue?*

Damaged or broken Defective (clasp, cord, chain) Wrong item (color, design) Other:

Tell us what happened*

What would you like to do with the item(s)?*

Replacement of the same item Return & Refund

Kindly attach the photo and video of the item(s).*

Clear photos and a short video of the item and packaging help us review faster.

⬆ Tap to add photos / video

How should we contact you?*

Messenger SMS Email

Email*

‼️ Return Condition*

Read and review before submitting.

I understand that if request is approved, I'll ship the item back via J&T first and send the waybill within 7 business days of approval, or my request will close and I'll receive a 50% voucher instead. My return shipping fee will be reimbursed once the waybill is received, and any refund will be sent only after the item arrives at Red Clover PH's warehouse.

Need help? Email concerns@redclover.ph · Refund Policy

Return & Exchange Form

Request received